Demystifying ISO 9001: 2000: Information Mapping's Guide to the ISO 9001 Standard, 2000 Version

Get ISO 9001:2000 certified/recertified fast! Practical, usable techniques-proven in over 20 countries! *Achieve ISO 9001:2000 certification or transition from ISO 9001:1994-quickly, efficiently, and cost-effectively! *Proven Information Mapping method streamlines the entire certification process *Includes breakthrough solutions for creating and managing documentation - the #1 cause of audit failure *The best-selling ISO 9001 certification guide-totally revised for ISO 9001:2000 The new ISO 9001:2000 standard can transform quality into a powerful business advantage-but it presents major challenges for companies seeking certification, and for more than 340,000 companies who must transition under the new requirements. Now, there's an easy-to-understand, easy-to-use book for everyone involved with ISO 9001:2000 certification or recertification. Demystifying ISO 9001:2000 draws upon proven Information Mapping techniques to streamline every certification task, enhance business value, and dramatically reduce the risk of failure.Coverage includes: *Understanding the key changes in ISO 9001 certification-including ISO 9001:2000's unprecedented focus on process *Meeting ISO 9001:2000's new management responsibility requirements *Addressing resource management and product realization requirements *Defining measurable objectives and permissible exclusions *Corrective action *Understanding the ISO 9001:2000 transition process Drawing on seminars taught in over twenty countries, Demystifying ISO 9001:2000 introduces breakthrough solutions for developing and managing documentation-tasks that represent 41 percent of all time invested in certification, and accounts for 47 percent of all audit failures. If you want to gain ISO 9001:2000 certification quickly and cost-effectively-and achieve the business goals you've set for it-you won't find a more valuable guide.