Management of Technology and Operations

An accessible source of winning technology management strategies In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology-driven organizations in the intensely competitive global marketplace. Using a model that technologists can relate to --a high-performance V-6 engine --he pinpoints the six sources of competitive advantage that determine both short-term survival and market leadership over the long term. Then, with the help of real-life examples from leading technology-driven organizations, he demonstrates how these global winners integrate project management and pioneering leadership to exploit the full potential of each of these sources: Research and development Production automation and engineering Information integration Customer trust and market understanding Reliability and quality promise Building the best people. For working engineers and managers in technology-driven organizations of any size, this book provides a common understanding of the goals and methods of managing technology and operations. It is also an excellent text for upper-level undergraduate and graduate students in science, engineering, and business.